Frequently Asked Questions

A Psychologist has completed at least 4 years of intensive undergraduate university training in the science of human behaviour. We then complete further postgraduate university training (1-2 years) and/or an extensive supervision and internship program. This means that every Psychologist has completed at least 6 years of full time training

We are also required to undergo ongoing clinical supervision and professional development. This equips us with the knowledge and expertise to be able to assist people with a range of life challenges and mental health concerns.

Psychologists must be qualified and registered with the regulatory body - Australian Health Practitioners Regulation Agency (AHPRA) and are required to maintain professional and ethical standards.

If you book an appointment via our online referral system, our team will call you within 1-2 business days and have a brief chat about why you're coming to see us to ensure we are the best fit for you.

Once we confirm and book your initial appointment, you will receive an e-mail with all relevant appointment information and our intake pack. 

In the first session, you will be asked about what's brought you to our services and what you're hoping to achieve. We ask questions to give us a good idea of who you are, your background history, current life circumstances and challenges.

If you're new to counselling, we will explain how it generally works in a step by step format and you'll be free to ask any questions.

A standard psychology sessions goes for 50 minutes with 10 minutes for case notes.

Here at Planting Seeds Psychology we are able to offer services to individuals on NDIS, using a Mental Health Care Plan, wanting to claim with Private Health Insurance or privately paying.

We charge different rates depending on your circumstances and funding option. Our fees are less than the Australian Psychological Society's recommended fee schedule.

If you are NDIS self-managed or plan-managed a standard 50-minute consultation costs $222.99. If you are covered by NDIS there is generally no out of pocket cost. If your session is a face to face session a travel fee will be applied for our psychologist to come to you.

If you are using a Mental Health Care Plan a standard 50-minute consultation will usually have an out of pocket expense of about $120 with a psychologist, provided you have a GP referral. However, you can discuss the fees and rebates with us when you make your appointment. If session is face to face a travel fee will be applied for our psychologist to come to you. The session payment will be deducted from your nominated credit card straight after the session.

Session costs can also be offset against Private Health Extras Cover and rebates vary according to your level of cover. 

Medicare card holders with a Mental Health Care Plan are entitled to a rebate of part of the fee for up to 10 sessions per calendar year

In most cases, we can lodge your Medicare Rebate Claim for you after the session is completed. Medicare will then take 48-72 hours to deposit your rebate into the account you have registered with them. If you do not have a bank account registered with them, the refund will not be sent to you are Medicare no longer issues cheques.

In some cases, we are unable to lodge Medicare Claims on your behalf, and you will be given a pain invoice by email that you can take to your nearest Medicare office or complete online for claiming.

We require 48 hours notice to reschedule or cancel a session without occurring any fees. This policy is in place to allow us to offer the allocated time to another client who may be on a cancellation or waiting list for an appointment. In the event that less than 48 hours notice is given to cancel an appointment or a schedules appointment is not attended, the consultation fee may be charged unless there are extenuating circumstances. Medicare does not provide you a rebate for cancelled or non attended appointments.

Yes we do. We currently administer: 

- Cognitive Assessments 

- Attention Deficit/Hyperactive Disorder (ADHD) diagnostic assessment

- Autism Spectrum Disorder (ASD) diagnostic assessment